🆘Support

Questions About NeuraSwap?

Check out our QuickStart Guide for tutorials on how to use the NeuraSwap platform.

⚡Quickstart Guide

Having An Issue?

If you're experiencing issues when using NeuraSwap's features, try these steps first:

  • Refresh the page

  • Clear your browser's cache

  • Restart your device

  • Try another RPC

If these steps don't resolve the problem, try these additional product-specific steps below.

NeuraSwap DEX

  • Retry your transaction with higher gas fees.

  • Uninstall and reinstall your wallet. (Make sure you know your seed phrase first!)

Need Further Assistance?

User Support for NeuraSwap is available through our fantastic community admins!

If you’re experiencing issues, we recommend reaching out to our team in the #create-a-ticket channel of GPT's Discord server.

If you choose to reach out via Telegram, be aware that our admins will NEVER contact you asking for personal information or for funds.

Our team members and admins will NEVER DM you first!

Never, under any circumstances, give someone your private key/seed phrase/recovery key!

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